Sample
The house
02
Getting in
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This section covers every way to enter the property, including the front door keys, garage, keypad lock, and side gate.

Keys
Two front door keys and one back door key

Two front door keys and one back door key were handed over at move-in. The back door key sticks. Pull the door toward you as you turn it.

Garage
Keypad entry at the garage

The garage has a keypad entry. There are no remotes included with this home and no smart opener.

Garage keypad code
Front door keypad
Keypad lock on the front door

The front door has a keypad lock. In bright sun the keypad goes dim. Shade it with your hand and it will light up.

Front door keypad code
Side gate
Side gate with a latch, no code

The side gate uses a latch rather than a keypad. It swells after rain and needs a firm push to open.

Your locks have been rekeyed for your move-in.

03
Alarm
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The property is monitored by Sample Security Co., and the system is currently active.

Arm/disarm code
Cancellation password
04
Climate & smart home
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The home has a Nest thermostat and a Ring video doorbell at the front door.

Thermostat
Nest smart thermostat

The owner will add you to the Nest app at move-in so you can control the thermostat remotely. The thermostat is set to Eco mode when the home is unoccupied, so the house may feel warm for about ten minutes after you arrive. You can also adjust the temperature at the thermostat itself.

Ring video doorbell, front door
The Ring doorbell is registered to your own Ring account. The router is in the hall closet. If the internet drops, unplug it for thirty seconds and it should reconnect.
Ceiling fan, main bedroom
The ceiling fan in the main bedroom hums on the high setting. Medium is quiet.
Camera at the property There is one Ring video doorbell camera at the front door. There are no cameras inside the home. The doorbell runs on your own Ring account. The owner has no access to the video feed and does not see footage from it. The camera may record video and audio of activity at the front door. If you have any questions or concerns about the camera, text us and we will raise them with the owner.
05
Utilities
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You will need to open accounts for electric, water, and gas before move-in. The owner handles internet.

Electric YOU PAY

Provider: Austin Energy. Open an account at coautilities.com or by phone. Tell them your move-in date. City of Austin water service can be opened through the same call.

Water YOU PAY

Provider: City of Austin. Water service can be set up at the same time as your Austin Energy account through coautilities.com or by phone.

Gas YOU PAY

Provider: Texas Gas Service. Open an account at texasgasservice.com or by phone. Tell them your move-in date.

Internet OWNER PAYS

The owner provides internet at the property. See the Wi-Fi section for the network name and password. Service is through Sample Fiber.

06
Trash & mail
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Trash goes out on Wednesday mornings, and your mail is held at a cluster box at the corner of Main Street and First Avenue.

Trash day
Wednesday
Bins out and in
Out by 6:00 AM Wednesday, back in the same day. HOA rule: bins out of sight from the street by Wednesday night. Recycling is every other Wednesday.
Bin storage
Side of the garage, behind the fence.
Mailbox
Cluster box, Box 12. Located at the corner of Main Street and First Avenue, two doors down on the left.
Packages
Left at the front door. The porch is not covered, so bring packages in before rain.
Mailbox key USPS issues the mailbox key directly to the tenant. Bring a photo ID and a copy of your lease to your local post office to receive the key. Neither Property Concierge Group nor the owner can issue this key on your behalf.
How collection works in Austin

Austin Resource Recovery collects trash and compost on your scheduled day each week. Recycling runs every other week on the same day. Place bins at the curb by 5:30 AM, at least five feet apart and clear of cars, mailboxes, and trees. For bulk items, brush, and household hazardous waste, you can schedule on-demand pickup up to three times per category per year through 311 or the Austin Recycles app.

07
Wi-Fi
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The owner provides internet service, and the network details are below.

Network name
MainStreet123
Password

Service is through Sample Fiber.

08
Services at the house
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The owner arranges and pays for lawn care, pest control, and HVAC service. No action or cost is required from you.

Lawn care OWNER PAYS
Sample Lawn Co. · Every other Tuesday morning
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The crew arrives every other Tuesday morning and uses the side gate to access the yard.
Pest control OWNER PAYS
Sample Pest Co. · Once a quarter
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Sample Pest Co. visits once a quarter and texts the day before each appointment.
HVAC service OWNER PAYS
Sample Air · Spring and fall
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Sample Air performs a system check each spring and fall to keep the HVAC running through the seasons.
09
Emergency shutoffs
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Below are the locations and steps for shutting off water, gas, and power in an emergency.

Water shutoff
Front yard, near the sidewalk

The main water shutoff is in the front yard near the sidewalk, under a round metal lid. Turn it clockwise to shut off the water.

Gas shutoff
Right side of the house, next to the gas meter

The gas shutoff is on the right side of the house next to the gas meter and requires a wrench. If you smell gas, leave the house immediately without flipping any light switches or using anything electrical on your way out. From outside, call 911 first, then reach us on our urgent line. Leave the shutoff itself to the professionals.

Electrical panel
Garage, left wall

The main electrical panel is on the left wall of the garage. The water heater is also in the garage, and its pilot light is behind the small panel at the bottom. See the additional notes section at the end for the breaker quirks in this house.

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HOA & neighborhood
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The property is part of an active HOA. A few community guidelines apply to residents.

HOA
Sample Hills HOA
Managed by Sample Management

Refer to the HOA portal or directory for amenity rules, community guidelines, and any architectural review requirements that may apply during your tenancy.

11
What you handle
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A handful of small items belong with you, the way they would in any home you owned.

Lost keys, lockouts
If you lose a key or lock yourself out, that is on you. A locksmith will handle it. If the lock itself stops working or the door will not open on its own, that is a maintenance issue. Text us right away.
Smoke alarm batteries
Replace as they chirp. 9-volt for most, AA for any newer units.
HVAC filters
Change them yourself if you notice the airflow dropping. Text us if you would like a reminder and a recommended size.
Light bulbs, interior
Standard replacements at any hardware store.
Drain clogs from hair or food
A drain snake or a cup of baking soda and vinegar handles most of these.
Tripped breakers and GFCI outlets
Flip back to on. For GFCI outlets, the reset button is on the outlet itself. If a breaker keeps tripping, text us.

When in doubt, text us. We would rather hear from you and route it to the right person than have you guess.

12
Additional notes on the house
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The owner shared a few quirks about this home worth knowing before you settle in.

Kitchen outlets share one breaker
Running the toaster and microwave at the same time will trip the shared kitchen breaker. If that happens, reset it at Breaker 7 in the electrical panel.
Bathroom sink outlet reset button
The outlet near the bathroom sink is a GFCI outlet with a small reset button on its face. If the hair dryer or another device stops working at that outlet, press the button to restore power.

Settle in. The house is yours.